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……Oh What a Night!!

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WENDY BROCKBANK
NTIA 2023 Most Outstanding Mobile/Home Based Travel Advisor
Award-winning Motorsport & Worldwide Event Travel Specialist


The National Travel Industry Awards (NTIAs) 2023 gala held at the Palladium in the Crown Melbourne on Saturday November 2023, saw over 1,300 travel professionals and businesses from all over Australia gather to recognise the best in the business.

“The NTIAs 2023 was truly a night to remember. This is in no small part due to the high calibre of entries we received and the exemplary standard of travel professionals and businesses all throughout Australia,” ATIA CEO, Dean Long said.

As the husband of one of the favourites for ‘Most Outstanding Mobile / Home Based Travel Advisor’ I was clearly biased, but also confident that given what Wendy (and the rest of the travel industry) had endured during the Covid years, the preparation and marketing work done during those years, in anticipation of a return to normality, would pay dividends.

The night was a lot of fun, full of humour and celebration, and as the night wore on, I noticed Wendy was getting a little nervous, because she wasn’t as confident as the myriad of people expressing their belief that she was ‘in with a good chance’ or even ‘a dead cert’!

Finally, her level 1 Category was about to be announced and I grabbed Wendy’s phone (better camera than mine!) and started filming the giant screen that would be showing the seven finalists in alphabetical order (by first name). Naturally, Wendy was announced last, so in the brief moments between seeing her face appear on the screen and the naming of the winner, I only heard ‘Wendy…..’ and the tables around us erupted into spontaneous cheering and clapping. I swung the video around to capture Wendy, who at this stage was holding her face in her hands as she suddenly realised the joy was all directed towards her.

With the same grace and class that Wendy always effortlessly displays, she arrived at the centre stage, closely followed by around a dozen fellow MTA agents – and me – still trying to capture the moment. The ‘entourage’ were then ushered to the media room where official photos and media interviews took place.

There were only 8 individual awards given out, and another 26 to businesses and groups. To top off the evening MTA took out the Most Outstanding Mobile Advisor Network which meant that Wendy was a double winner!

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Wendy is a committed optimist with an unswerving loyalty to MTA and QUINT (the organisation behind F1 Experiences, MOTOGP Premier and a whole catalogue of other world sporting events), and her belief in the future of events travel, means that her fellow agents at MTA can benefit from her extraordinary experience and professionalism.

I believe that Wendy thoroughly deserves all the accolades she gets (yes, I know, biased!), but you would be hard pressed to find anyone who knows her, who would think any differently.